Return Policy At Mimoods we pride ourselves upon your satisfaction. We want you to be happy with your purchase. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange. Please notify us of your intentions to return the item within 7 days of delivery. You do this by sending an e-mail to info@mimoods.nl. The articles should then be sent back to us within 7 days. If possible, in its original packaging and with the original invoice enclosed. You can return the item (s) within 14 days upon delivery for a full refund (does not include your postage). Returned articles must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. Damaged articles or articles with stains will not be accepted. As we carefully examine the quality before the goods leave us, Mimoods reserves the right to refuse any refund if we suspect the goods have been worn or damaged. Goods are returned to Mimoods Design at your own cost. Postage costs will only be refunded if the goods are faulty. We strongly recommend that you send returns by recorded delivery and obtain proof of postage as we cannot be held responsible for goods lost or damaged in transit. Please be aware that international customs duties and sales taxes are not refunded for any shipments. In case of all accurately returned articles: these will be exchanged and sent back to you (free of charge) within 5 working days after delivery to us or these will be credited as a refund (including paid shipping costs) to your credit card or bank account within 14 days (depending on the payment method you used).
If you would like to exchange an order more than once you will be responsible for the additional shipping costs.
Articles on sale can be returned or exchanged as well.
Articles that were not purchased through this website cannot be returned or exchanged. Please return the goods to the following address:
Mimoods Design
Oude Loosdrechtseweg 167
1215 HE Hilversum
The Netherlands
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